Monday, 23 August 2010

Card payment problems continue at ScotlandsPeople Centre

I reported last week that the ScotlandsPeople Centre was temporarily unable to take credit card payments, a situation which it hoped would be resolved by today. The centre has now provided a further update on the situation:

Sadly our tills in the ScotlandsPeople Centre, including the cafe, are still unable to accept credit/debit card payments and this problem is expected to last to Friday 27 August.

As an interim measure, it is possible to go to the NAS counter, which is adjacent to the shop in General Register House and make a payment there. You get a manual receipt which you take to the ScotlandsPeople staff who then process the transaction.

The centre has again apologised for any inconvenience caused, and has reiterated that it can take cash payments.

(With thanks to Dee Williams)

Professional genealogical problem solving and research
Researching Scottish Family History (New book)

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