Thursday, 18 March 2010

New online ordering service from Kew's National Archives

The National Archives at Kew is introducing a new online document ordering service - but it's going to cost you if you don't know exactly what you are looking for. Here's the announcement from the site's news pages:

From Monday 19 April 2010, we are introducing a new online process to order copies of documents that are not already downloadable from our website. This will replace the existing estimate request and Digital Express services.

This new streamlined service will provide an instant quote based on the average cost of copying similar documents and means customers will no longer have to wait ten days for a quote. It also protects the documents as they will only need to be handled once. The ordering process and range of copying options has also been simplified. However, as is currently the case, customers will still be able to request paper copies, or digital scans for download or delivered on CD.

As some documents can contain hundreds of pages, where a customer does not know which pages within a document they need copies of, a search fee of £45 will be introduced to recover the cost of searching for the information.

The Digital Express service will cease taking new orders as of 31 March 2010. Existing record copying customers will be able to log-in to the new system with their existing log-ins and passwords.

News concerning new car parking charges effective at the archive from Tuesday April 27th is also available at A standard day ticket will cost £5.

Also from TNA, although Ancestors magazine is sadly due to cease publication with the next issue, editor Simon Fowler has placed his favourite ten articles from the magazine's illustrious run online at The articles can be printed from the site. One of the best issues in the run, number 57, can also be viewed for free at, and several other articles can be found in the compilation Starting Out in Family History Ancestors bookazine from September 2008, now reduced to £4 (+p&p) at the TNA shop - see

Professional genealogical problem solving and research
Researching Scottish Family History (New book)

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